McAfee purchase online

A Comprehensive Guide to McAfee Antivirus: Purchase online, Subscription, and Customer Support


Options to Purchase McAfee Online

If you’re considering purchasing McAfee antivirus software, there are multiple options available for you. Here are some of them:

  • Official McAfee Website: Purchase McAfee Total Protection 2023 or McAfee LiveSafe. These products offer antivirus protection for multiple devices and include features such as password management and secure VPN.
  • Amazon:
    • McAfee AntiVirus Protection 2023 provides antivirus protection for one PC and includes internet security software.
    • McAfee Total Protection 2023 includes cybersecurity software that offers antivirus protection, secure VPN, password manager, and dark web monitoring.
  • Best Buy:
    • Visit their website or a physical store to purchase a variety of McAfee products, including antivirus software for multiple devices and single PC protection.

Note: Before making a purchase, ensure that the software is compatible with your device(s), read reviews, and compare prices.

How to Purchase McAfee Online

To make an online purchase of McAfee antivirus software, you can follow these steps:

  1. Visit the official McAfee website and choose the product you wish to purchase.
  2. Click on “Buy Now” or “Subscribe Now” to proceed to checkout.
  3. Enter your personal and payment information, and review your order.
  4. After purchase, you’ll receive an email with instructions on how to download and install the software.

Alternatively, you can buy from online retailers like Amazon, Best Buy, Staples, or Office Depot.

Checking the Expiry Date of Your Subscription

To keep your devices protected, it’s important to know when your McAfee subscription expires. To check the expiration date:

  1. Log in to your McAfee account using your registered email and password.
  2. On the My Account dashboard, verify that the Expiration Date matches what’s shown on your My Info tab.
  3. You can also view the license expiration date under the “Subscription” section of your McAfee program.

Note: McAfee sends you reminder emails 60 days before expiry or 30 days before renewal.

Contacting McAfee Customer Support

Facing an issue with your McAfee subscription? Here are the steps to reach McAfee customer support:

  1. Visit the McAfee Customer Service page or the Contact Us page.
  2. Choose the type of support you need.
  3. Select the product you need help with.
  4. Choose your country and language.
  5. Access self-help options or live support via chat or phone.

Note: If you prefer to call, the McAfee helpline is +1 866-622-3911.

Information to Prepare Before Contacting Support

Before you reach out to customer support, prepare the following information:

  • McAfee account information
  • Subscription details
  • Error messages or issues
  • Device information
  • Relevant screenshots or documentation

Information Needed for Troubleshooting

When troubleshooting an issue, customer support might ask for:

  • A detailed description of the issue
  • McAfee product name, version, and subscription details
  • Device information
  • Screenshots or documentation
  • Steps already taken to troubleshoot

Having this information handy will expedite the troubleshooting process.

Common Issues and Their Fixes

While McAfee is known for its robust protection, users might encounter some issues. Here are common problems and their solutions:

  1. Software Won’t Update
    • Check your internet connection and ensure it’s stable.
    • Restart your device and try updating again.
  2. Real-Time Scanning Disabled
    • Open the McAfee software and navigate to the “Real-Time Scanning” section.
    • Turn it on. If the issue persists, contact customer support.
  3. Firewall Issues
    • Make sure the McAfee firewall is enabled.
    • If it conflicts with your system’s firewall, consider disabling one.

Note: For detailed troubleshooting, it’s best to contact McAfee customer support.

How to Uninstall or Reinstall McAfee

Sometimes, uninstalling and reinstalling the software can resolve persistent issues. Here’s how to do it:

Uninstalling McAfee

  1. Go to ‘Control Panel’ > ‘Programs’ > ‘Programs and Features’.
  2. Locate McAfee in the list and click on ‘Uninstall’.
  3. Follow the on-screen instructions.

Reinstalling McAfee

  1. Download the latest version from the official McAfee website.
  2. Double-click on the downloaded file and follow the installation prompts.

How to Renew McAfee Subscription

Renewing your McAfee subscription ensures that your devices continue to be protected. Follow these steps to renew:

  1. Log in to Your Account: Access your McAfee account using your registered email and password.
  2. Navigate to Subscriptions: On your dashboard, you’ll see a section for subscriptions.
  3. Choose to Renew: Click on the “Renew” button next to the subscription you wish to extend.
  4. Payment: Enter your payment details and confirm the renewal.

Note: McAfee sends you reminder emails 60 days before expiry or 30 days before renewal.

How to Add Additional Devices to Your Subscription

If you wish to extend your McAfee protection to additional devices, you can follow these steps:

  1. Log in to Your McAfee Account: Access your account on the device you wish to add.
  2. Select Your Subscription: Choose the McAfee product under which you want to add the new device.
  3. Download and Install: Follow the on-screen instructions to download and install the software on the new device.

Security Best Practices with McAfee

To make the most of your McAfee security software, here are some best practices:

  1. Regular Updates: Always update your McAfee software to the latest version for the best protection.
  2. Scan Frequently: Schedule regular scans to keep your devices free from malware.
  3. Use a Secure VPN: Take advantage of McAfee’s Secure VPN feature when connecting to public Wi-Fi.
  4. Two-Factor Authentication: Enable this feature for an extra layer of security on your McAfee account.
  5. Backup Your Data: While McAfee offers robust protection, it’s always a good idea to backup important data.

Keeping your devices secure in today’s digital age is paramount, and McAfee offers a comprehensive range of products to help you achieve just that. This guide aims to assist you in purchasing, renewing, and managing your McAfee subscriptions, as well as troubleshooting any issues you may encounter.

For more information, consult the McAfee Official Website or get in touch with their customer support for specific queries.

By being proactive and informed, you can maximize your cybersecurity and ensure a safer digital environment for yourself and your loved ones.



Q: Can I transfer my McAfee subscription to a new device?

  • A: Yes, you can transfer your subscription to a new device by deactivating it on the old one and then installing it on the new one.

Q: How many devices can I protect with a single McAfee subscription?

  • A: The number of devices varies depending on the package you purchase. Check the details before buying.